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Privacy Policy

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Scaleable Solutions (“we,” “us,” or “our”) is committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.scaleablesolutions.com or use any of our services. It also outlines your privacy rights and how the law protects you. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • Personal Data: Any information that identifies or can be used to identify an individual, such as name, email, phone number, etc.
  • Usage Data: Data collected automatically from our services, including but not limited to IP address, browser type, pages visited, time spent on those pages, and other diagnostic data.
  • Cookies: Small files placed on your device by websites that track and store certain information.
  • Data Controller: The company (Scaleable Solutions) responsible for determining the purpose and means of processing personal data.
  • Data Processor: A third party that processes personal data on behalf of the Data Controller.
  • Service: The website and related services provided by Scaleable Solutions.

Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information. This may include but is not limited to:

  • Name
  • Email address
  • Phone number
  • Job title and company
  • IP address

We collect personal data to:

  • Communicate with you
  • Process requests, inquiries, or complaints
  • Provide access to services and customer support
  • Enhance and improve our services

Usage Data

We automatically collect information when you visit our website or use our services. This includes:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Pages visited and time spent on each page
  • Clickstream data, referring URL, and exit pages

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website. Cookies can be “persistent” (remain on your device until deleted) or “session” (deleted once the browser is closed). These technologies help us:

  • Remember your preferences
  • Analyze website traffic and trends
  • Customize your experience on the website

You may modify your browser settings to refuse cookies; however, doing so may limit your ability to use certain features of our website. For more details, please review our Cookie Policy.

How We Use Your Data

Scaleable Solutions uses the collected data for the following purposes:

  • To Provide and Maintain Services: We use data to ensure our services are delivered efficiently, and your requests are handled promptly.
  • To Improve the Website and Services: Data helps us identify usage trends, optimize user experiences, and enhance the website’s functionality.
  • To Contact You: We use your personal data to contact you with newsletters, marketing communications, and updates, provided you have not opted out.
  • To Manage Your Account: If you create an account with us, we use your data to provide access to features available to registered users.
  • To Fulfill Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
  • For Marketing and Promotions: We may use your data to send you promotional materials regarding new features or offers related to our services.
  • For Analytics: To analyze the performance of our website and services and track user interactions for improvement.

Sharing Your Personal Data

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your personal data with trusted third-party service providers who assist in delivering our services (e.g., payment processors, hosting services, and customer support). These providers are bound by strict confidentiality agreements.
  • For Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.
  • With Affiliates: We may share your information with affiliates that adhere to this Privacy Policy.
  • For Legal Compliance: We may disclose your information if required by law or in response to valid legal processes.

International Data Transfers

Scaleable Solutions operates globally. Your information, including personal data, may be transferred to — and maintained on — computers located outside your state, province, or country where data protection laws may differ from your jurisdiction. We ensure that your data is treated securely and in compliance with this Privacy Policy regardless of where it is processed.

Retention of Personal Data

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes fulfilling legal obligations, resolving disputes, and enforcing agreements. Usage data is generally retained for a shorter period, unless needed for security improvements or compliance with legal obligations.

Your Data Protection Rights

Under data protection laws, you have the following rights:

  • Right to Access: You have the right to request a copy of your personal data held by us.
  • Right to Rectification: You have the right to correct any inaccuracies in your data.
  • Right to Erasure: You may request the deletion of your personal data, provided we are not legally required to retain it.
  • Right to Restrict Processing: You have the right to limit how we process your data.
  • Right to Data Portability: You have the right to request your personal data in a structured, machine-readable format.
  • Right to Object: You may object to the processing of your data for marketing purposes.
  • Right to Withdraw Consent: If you have given consent for any data processing, you may withdraw it at any time.

  • To exercise any of these rights, please contact us at info@scaleablesolutions.com.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that we have collected such data, please contact us immediately at info@scaleablesolutions.com.

Links to Third-Party Sites

Our website may contain links to external sites not operated by us. Please be aware that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these external sites before providing any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Last updated” date will be modified accordingly. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, you can contact us:

UAE Office

US Office

Romania Office

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